Freight included. No surprises.

Every baler ships freight-free to your commercial address anywhere in the lower 48 states. Shipments travel via LTL (less-than-truckload) freight on a flatbed or enclosed trailer, depending on machine size.

We ship internationally on a quoted basis. International orders typically ship FOB from our manufacturing facility. We can arrange freight to your nearest port or coordinate with your freight forwarder.

Contact our sales team for an international shipping quote. We will need your delivery address, port preference, and whether you need customs brokerage assistance.

When your baler arrives, inspect the crate before signing the delivery receipt. Check for visible damage to the packaging — dents, punctures, water stains, or crushed corners. If you see damage, note it on the delivery receipt before signing.

Open the crate within 48 hours and inspect the machine. If anything is damaged or missing, contact us immediately and we will ship replacement parts at no charge.

You will receive email updates at every stage: order confirmation, manufacturing start, shipment dispatch, and delivery scheduling. Each email includes your order number and a direct line to your sales contact.

For ocean freight shipments, we provide the vessel name, estimated arrival date, and port of entry. Once the container clears customs, we arrange domestic trucking and send you a new tracking number.