WARRANTY

5-Year Full Warranty

Every Carbon Compactors baler is backed by comprehensive coverage. Parts, labor, and peace of mind.

What's Covered

  • All hydraulic components
  • Electrical systems & motor
  • Structural frame & welds
  • Chain ejector mechanism
  • Safety interlocks & e-stop
  • PLC controller & sensors
  • Replacement parts shipping

Not Covered

  • Normal wear items (bale ties)
  • Damage from misuse
  • Cosmetic damage
  • Modifications by third parties
  • Consumables (hydraulic oil)

How to file a claim

Contact Us

Call or email with your model number and issue description.

Remote Diagnosis

Our team diagnoses remotely via photos, video, or phone.

Parts Shipped

Replacement parts ship within 48 hours at no cost.

Back Online

Most repairs completed within 3-5 business days.